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Scholarship Donor Relations Steward


Equity and our Mission

10,000 Degrees is the leading, equity-focused scholarship provider and college success nonprofit in California. Since 1981, we’ve helped more than 20,000 students from low-income backgrounds achieve their college dreams, and today, we reach more than 12,000 students and families each year.

Our mission is to achieve educational equity and to support students from low-income backgrounds to and through college to realize their full potential and positively impact their communities and the world.

Never has this mission been more critical. The pandemic has multiplied the obstacles and uncertainty our students face. The opportunity gap has not narrowed but grown. Educational inequities and racial injustices continue to prevail. The demand for our support and resources has never been greater.

Through it all, our commitment to our students has never wavered. 10,000 Degrees won’t stop until all of our students get the support and resources they need to realize their full potential, and earn their degree.

Join us on our mission to achieve educational equity. Apply to work with our passionate team to make a difference and give back to your community.

You’re joining at an exciting time, as we just launched our five-year Strategic Plan, and we are growing our talented team!

Our Core Values

At 10,000 Degrees, our core values guide everything we do, from the way we deliver student support to how we structure our organizational systems to be mission-aligned.

We believe:

  • In the great potential of all students.
  • Every student should have equitable opportunities to a quality education and to graduate from college.
  • All our students and alumni are changemakers.
  • Students and their families, schools and communities each play a critical role in educating our youth and strengthening our communities’ economic and social health.
  • Educating all students to achieve their full potential is an urgent moral, social and economic imperative.
  • Education is the foundation of a just and equitable society.

The Opportunity

The Scholarship Donor Relations Steward is responsible for assisting in cultivating and managing a portfolio of scholarship donors including individuals, community organizations, and corporations.

This position supports the Scholarship Department through the implementation, coordination, and management of the Donor Advised Scholarship funds, including preparation of new scholarship agreements, regular maintenance and monitoring of existing scholarship agreements, and maintaining professional communication with donors, staff, and students.

This position requires a strong customer service background along with a high degree of professionalism, confidentiality, and an ability to interact with a variety of entities and individuals.

Responsibilities

Main Responsibilities

  • Serve as a key point of contact for scholarship donors and development staff to provide information, materials, and stewardship to a variety of scholarship donors and partners.
  • Ability to build relationships with current and prospective donors and partners, and interact via electronic communications, telephone and in person.
  • Manage and update Salesforce to ensure award criteria are up to date, and maintain records of scholarship contact communications.
  • Steward scholarship donors and partners including providing annual updates on student’s progress and appreciation letters from students.

Scholarships

  • Coordinate relevant materials for scholarship committees.
  • Maintain a thorough understanding of the 10,000 Degrees scholarship process and identify areas to improve efficiency.
  • Assist Scholarship Department in processing applications, awards, modification and checks; maintaining accurate physical and electronic records for all applicants and recipients.
  • Review documentation such as financial aid award letters, tax returns, academic transcripts and progress reports to verify compliance with scholarship criteria and to recommend funding level for which applicants qualify.

Other Departments

  • The Scholarship Donor Relations Steward will work closely with the Development team to cultivate and steward relationships with new and existing scholarship donors.
  • Work with the Finance Department to generate invoices and reports for donors as needed.
  • Respond to inquiries and provide information to current and prospective donors.
  • Plan and coordinate scholarship committee applications review and/or interviews.

Perform other duties as assigned.

Qualifications

  • BA/BS required.
  • Strong writing skills.
  • Strong customer service orientation.
  • Self-motivation and discipline to regularly set and achieve work goals. Ability to complete multiple assignments within provided time constraints with minimal supervision.
  • Self-starter who works well independently, but who also thrives in a team environment, sharing ideas and working collaboratively with all 10,000 Degrees constituencies and staff.
  • Strong attention to detail, organizational, and analytical skills.
  • Experience in financial aid or higher education desired.
  • Demonstrates enthusiasm, impeccable judgment and initiative.
  • Excellent verbal and written communication skills.
  • Commitment to delivery of excellent customer service for results.

Location

This position will be a hybrid role (combination of virtual and in-person) based in our San Rafael, California office. You will also be expected to have a regular in-person presence at various locations in the Bay Area.

Compensation Package

  • This is a full-time position, pay range $26.44-$33.75 per hour
  • Excellent health, dental, and vision benefits
  • Life and disability insurance
  • 15 days paid vacation plus holidays and paid sick leave
  • 401(k) with employer contribution
  • Professional development, including conferences, seminars, webinars, and trainings

TO APPLY

For immediate consideration please send a cover letter and resume to jobs@10000degrees.org.

Note: all applicants are required to submit a clear TB test and fingerprints as part of the background check, and employment with 10,000 Degrees requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.